Brisen Care Services

London, SE3 · Established 15/0 · Operated by Brisen Company Limited

A CQC-regulated home-care provider serving London, registered since 15/0. Rated Requires improvement at its most recent CQC inspection (26/03/2025).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Brisen scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager ensured PPE was dropped off at each person's house to make it available to staff on calls.”
CQC inspection report, Feb 2025

“Some people told us that individual staff showed people that they were kind and caring.”
CQC inspection report, Feb 2025

“Staff and the registered manager demonstrated understanding of the Mental Capacity Act 2005 and the importance of gaining consent before providing care.”
CQC inspection report, Feb 2025

Inspection history

The trajectory matters as much as the latest rating.

Mar 2025
Not rated
Date of Assessment: 4 February 2025. Brisen Company Limited is a domiciliary care service which provides personal care to people in their own homes. We carried out this assessment to check whether the warning notice we previously served in relation to breaches…
Feb 2025
Inadequate
Brisen Company Limited was rated Inadequate overall following a comprehensive inspection in August 2022, with three key questions rated Inadequate (safe, effective, well-led) and two Requires Improvement (caring, responsive), resulting in special measures. Mul…
Feb 2025
Requires improvement
Brisen Company Limited remains in breach of multiple regulations following this December 2023 follow-up inspection, with persistent failures in risk assessment, medicines management, recruitment, safeguarding, staff training, and governance. The well-led domai…
Jun 2023
Inadequate
Brisen Company Limited remained Inadequate across three of five key questions at this April 2023 follow-up inspection, with persistent breaches of regulations covering risk assessment, medicines management, safeguarding, staffing, recruitment, care planning, c…
Jun 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Brisen does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SE3 8DP in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SE3

Comparable agencies nearby

Camsco Care Services Ltd

Good0.1 km awayGreenwich

Registered manager: Howat, Alice

New Beginnings Care Services Limited

Not rated0.5 km awayGreenwich

Registered manager: Bitwayiki, Hilda

Luu-Bridgets Healthcare Limited

Good1.1 km awayGreenwich

Registered manager: Bello, Rilwan

Like the look of Brisen? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →