Operated by Mrs Christine Rowberry

Right Nurse Care Services

GoodRated 30/03/2023Home care · Truro

Request a quote →+ Add to comparison

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

11 findings

Other

Note30 Mar 2023
Registered manager active in professional networks and working in partnership with health and social care professionals across Cornwall.
Note30 Mar 2023
Ongoing COVID-19 lateral flow testing maintained proactively beyond general guidance to protect vulnerable people.
Note30 Mar 2023
Effective quality assurance and audit systems with good registered manager oversight.
Note30 Mar 2023
Strong person-centred culture supporting independence, community engagement, and meaningful activities.
Note30 Mar 2023
Effective consent and MCA compliance, including appropriate Court of Protection applications for restrictive practices.
Note30 Mar 2023
Robust safeguarding understanding among staff and manager, including financial abuse protections with audited transaction records.
Note30 Mar 2023
Medicines managed safely with pharmacist-dispensed blister packs, prepopulated MARs, and regular auditing.
Note30 Mar 2023
People, relatives and healthcare professionals consistently reported feeling safe and satisfied with the quality of care provided.
minorcare_planning30 Mar 2023
The service was currently working with a specialist consultant, to increase the guidance in people's support plans.
minorrecord_keeping30 Mar 2023
Some missed signatures had been noted through the audit process and staff had been prompted to address this issue.
minorstaffing_levels30 Mar 2023
The registered manager had experienced challenges when attempting to recruit to key roles in the service, such as a deputy manager.