St. Helens Supported Living Service

St Helens, WA9 · Established 24/0 · Operated by Leonard Cheshire Disability

A CQC-regulated home-care provider serving St Helens, registered since 24/0. Rated Good at its most recent CQC inspection (Apr 2018).

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What the CQC found

The five questions inspectors ask, and how St. scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Clear management structure with accessible registered manager and out-of-hours managerial rota from the wider organisation”
CQC inspection report, Jan 2021

“Volunteer coordinator post in place to develop community access and befriending opportunities for people”
CQC inspection report, Jan 2021

“Regular internal and organisational audits with action plans implemented promptly to drive improvement”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Good
St Helens Supported Living Service (Leonard Cheshire Disability) received a Good rating across all five key questions at its unannounced August 2015 inspection, with 15 people in receipt of personal care all reporting positive experiences. No regulatory breach…
Apr 2018
Good
St. Helens Supported Living Service, operated by Leonard Cheshire Disability, was rated Good across all five key questions at its March 2018 inspection. The service demonstrated strong safeguarding, person-centred care, effective leadership, and robust governa…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What St. does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WA9 1BT in St Helens. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WA9

Comparable agencies nearby

Browns Short Break Respite Limited

Good0.7 km awaySt. Helens

Registered manager: Brown, Marie

Red Robin Homecare Ltd

Not rated0.7 km awaySt. Helens

Registered manager: Kenny, Karen

Supported Living Service

Run by St Helens Council

Good0.8 km awaySt. Helens

Registered manager: Jones, Deborah

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