ICare (GB) Limited-Knowsley

Prescot, L34 · Established 07/1 · Operated by I Care (GB) Limited

A CQC-regulated home-care provider serving Prescot, registered since 07/1. Rated Requires improvement at its most recent CQC inspection (17/05/2023).

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What the CQC found

The five questions inspectors ask, and how ICare scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff felt engaged and confident raising concerns with the manager.”
CQC inspection report, Jun 2023

“The manager and provider worked closely with the local authority to drive improvements.”
CQC inspection report, Jun 2023

“People told us they felt safe with staff; positive feedback received from people, family members and staff about the manager.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Requires improvement
ICare (GB) Limited-Knowsley received a focused inspection in February 2023, remaining in breach of Regulation 12 (medicines management) and Regulation 17 (governance) due to unsafe medicine administration recording and audit failures, despite improvements in s…
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What ICare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at L34 9AA in Prescot. Service area not formally published; we recommend asking the agency directly when requesting a quote.

L34

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