Burgundy Care Services Ltd

GoodRated 10 May 2022Home care · Huddersfield

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note12 Apr 2023
Ensuring consent to care and treatment in line with law and guidance
Note12 Apr 2023
Staff working with other agencies to provide consistent, effective, timely care
Note12 Apr 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note12 Apr 2023
Staff support: induction, training, skills and experience
Note12 Apr 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note29 Sept 2022
Is the service effective?

Note12 Apr 2023
Proactive management during adverse conditions, e.g. preparing flasks and food in case of snow
Note12 Apr 2023
Strong working relationships with local authority, GPs and community nursing service
Note12 Apr 2023
Staff receive quarterly supervision, regular team meetings, and spot checks to ensure care standards
Note12 Apr 2023
Personalised electronic care plans and risk assessments accessible to families via mobile app
Note12 Apr 2023
Electronic medicines management system prevents staff logging out before administering required medicines
Note12 Apr 2023

Note12 Apr 2023
Learning lessons when things go wrong
Note12 Apr 2023
Assessing risk, safety monitoring and management
Note12 Apr 2023
Preventing and controlling infection
Note12 Apr 2023
Using medicines safely
Note12 Apr 2023
Systems and processes to safeguard people from the risk of abuse
Note12 Apr 2023
Staffing and recruitment
Note

Note12 Apr 2023
Engaging and involving people using the service, the public and staff
Note12 Apr 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note12 Apr 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note29 Sept 2022
Is the service well-led?

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Good1.6 km awayKirklees

Registered manager: Trotter, Fiona

Want a quote from Burgundy Care Services Ltd?

Tell us what care you need. We’ll contact the agency, chase the response, and come back to you with a clear, comparable quote.