Bells Home Care Limited

Hornsea, HU18 · Established 16/1 · Operated by Bells Home Care Ltd

A CQC-regulated home-care provider serving Hornsea, registered since 16/1. Rated Requires improvement at its most recent CQC inspection (16/12/2025).

What the CQC found

The five questions inspectors ask, and how Bells scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

“Accidents and incidents were recorded and monitored by the registered manager.”
CQC inspection report, Mar 2022

“Registered manager understood duty of candour and submitted notifications in line with requirements.”
CQC inspection report, Mar 2022

“Provider worked in partnership with the local authority and supported other providers during the pandemic.”
CQC inspection report, Mar 2022

Inspection history

Dec 2025
Not rated
Date of Assessment: 5 and 6 November 2025 Bells Home Care Limited provides personal care to people living in their own homes. At the time of inspection, the service supported a small number of people, with care delivered by a consistent and well-regarded team.…
Mar 2022
Requires improvement
Bells Home Care Limited was downgraded from Good to Requires Improvement following a focused inspection covering safe and well-led, with concerns around infection control, recruitment checks, risk assessments and quality monitoring systems. People reported fee…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at HU18 1LN in Hornsea. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HU18

Comparable agencies nearby

Run by Dignity Homecare Ltd

Good4.4 km awayEast Riding of Yorkshire

Registered manager: Evans, Kirsty

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