Operated by Karis Care Sevices Ltd

Karis Care Services Ltd

GoodRated 13/11/2018Home care · Alton

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

Note20 Jun 2019
Respecting and promoting people's privacy and dignity
Note20 Jun 2019
Supporting people to express their views and be involved in making decisions about their care
Note20 Jun 2019
Ensuring people are well treated and supported with kindness and compassion

Note20 Jun 2019
Staff providing consistent, effective, timely care
Note20 Jun 2019
Eating and drinking
Note20 Jun 2019
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note20 Jun 2019
Ensuring consent to care and treatment in line with law and guidance
Note20 Jun 2019
Staff skills, knowledge and experience

Note20 Jun 2019
An external health professional described the service as 'proactive, reliable and professional'.
Note20 Jun 2019
The registered manager and director were actively involved in day-to-day operations and encouraged open feedback.
Note20 Jun 2019
Medicines were administered safely, records were accurately maintained, and no errors had been made.
Note20 Jun 2019
People were empowered to make their own decisions and maintain independence, with care planned around individual preferences.
Note20 Jun 2019
Staff received specialist training based on individual needs and worked proactively with external health professionals.
Note

Note20 Jun 2019
Engaging and involving people using the service, the public and staff
Note20 Jun 2019
Managers and staff are clear about their roles, and understand quality performance, risks and regulatory requirements
Note20 Jun 2019
Continuous learning and improving care

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Run by Absolute Healthcare Providers Limited

Good0.9 km awayHampshire

Registered manager: Jeffrey, Louise

Want a quote from Karis Care Services Ltd?

Tell us what care you need. We’ll contact the agency, chase the response, and come back to you with a clear, comparable quote.