Night and Day Care

London, W3 · Established 20/0 · Operated by Night and Day Care Limited

A CQC-regulated home-care provider serving London, registered since 20/0. Rated Requires improvement at its most recent CQC inspection (Mar 2023).

What the CQC found

The five questions inspectors ask, and how Night scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

“Staff felt supported by the registered manager and reported a good working relationship.”
CQC inspection report, Nov 2023

“Relatives confirmed they felt able to raise concerns and found it easy to contact the office.”
CQC inspection report, Nov 2023

“MCA principles followed with mental capacity assessment and best interest forms in place.”
CQC inspection report, Nov 2023

Inspection history

Nov 2023
Requires improvement
Night and Day Care received an overall rating of Requires Improvement, with four regulatory breaches identified covering safe care and treatment, person-centred care, good governance, and staffing. While relatives praised the kindness and consistency of care w…
Jan 2020
Not rated
Nov 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at W3 6EG in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

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