Daisy Chain Care Team Ltd

Hitchin, SG4 · Established 2017

A CQC-regulated home-care provider serving Hitchin, registered since 2017. Rated Requires improvement at its most recent CQC inspection (Feb 2022).

What the CQC found

The five questions inspectors ask, and how Daisy scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

“Service worked effectively with healthcare professionals (district nurses, dieticians, SALT, OTs).”
CQC inspection report, Mar 2022

“Registered manager was dedicated, approachable and well regarded by people, relatives and staff.”
CQC inspection report, Mar 2022

“Staff spoke about people with kindness and compassion; people praised the caring approach.”
CQC inspection report, Mar 2022

Inspection history

Mar 2022
Requires improvement
Daisy Chain Care Team Ltd was rated Requires Improvement overall, with a breach of Regulation 17 (Good Governance) due to ineffective auditing, unassessed risks, incomplete recruitment checks and out-of-date care plans. Effective, caring and responsive remaine…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at SG4 0TZ in Hitchin. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SG4

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