Everycare Romford

Romford, RM1 · Established 09/1 · Operated by SMS Health Care Services Limited

A CQC-regulated home-care provider serving Romford, registered since 09/1. Rated Good at its most recent CQC inspection (25/11/2022).

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What the CQC found

The five questions inspectors ask, and how Everycare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The service worked in partnership with external organisations and the local authority.”
CQC inspection report, Dec 2022

“Complaints were handled appropriately with records of investigations and actions taken.”
CQC inspection report, Dec 2022

“People's dignity, privacy and independence were respected and promoted.”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Dec 2022
Requires improvement
Everycare Romford was rated Requires Improvement overall at its February 2020 inspection, with breaches of Regulations 12, 17 and 19 identified relating to unsafe medicines management, poor recruitment practices, failure to record incidents or submit safeguard…
Dec 2022
Requires improvement
Everycare Romford received an overall rating of Requires Improvement at its first CQC inspection, with a breach of Regulation 12 cited for unsafe risk assessment practices and inappropriate medicines management. While caring and responsive domains were rated G…
Dec 2022
Good
Everycare Romford improved from Requires Improvement to Good across all key questions, having successfully addressed previous breaches of Regulations 12, 17 and 19 relating to medicines management, governance and recruitment. All five key questions were rated…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Everycare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM1 1JL in Romford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM1

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