Haverhill Community Care

Haverhill, CB9 · Established 05/1 · Operated by Haverhill Community Care Ltd

A CQC-regulated home-care provider serving Haverhill, registered since 05/1. Rated Outstanding at its most recent CQC inspection (18/11/2023).

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What the CQC found

The five questions inspectors ask, and how Haverhill scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Outstanding

Leadership and culture support quality care.

In their own words: what inspectors said

“Close partnership with local policing team to protect people from exploitation, leading to identification of a person at risk.”
CQC inspection report, Nov 2023

“Provider moved to accessible premises offering shower and laundry facilities to people who lacked them at home.”
CQC inspection report, Nov 2023

“Excellent communication with people and relatives regarding care changes, visit times and care planning involvement.”
CQC inspection report, Nov 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2023
Outstanding
Haverhill Community Care achieved an Outstanding overall rating at its August 2023 inspection, with particular excellence in caring and well-led domains driven by inspirational leadership and a deeply compassionate staff culture. No failures or regulatory brea…
Oct 2021
Good
Haverhill Community Care Ltd received a Good rating across all five key questions at its first CQC inspection in March 2018. The service demonstrated strong person-centred care, reliable and safe visit delivery, effective governance, and a compassionate cultur…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Haverhill does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CB9 8DD in Haverhill. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CB9

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