Operated by Langley House Trust

Park View

GoodRated 1 Nov 2024Home care · Fleetwood

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

7 findings

Note2 Feb 2024
Multi-disciplinary approach to supporting people to achieve goals and remain healthy.
Note2 Feb 2024
Effective infection control standards underpinned by staff training.
Note2 Feb 2024
Inclusive, open culture where people felt respected, consulted and engaged in the ongoing improvement of the home.
Note2 Feb 2024
Extensive quality assurance systems including audits, mock inspections and a lessons learnt process embedded in team meetings.
Note2 Feb 2024
Person-centred support planning focused on optimising skills, independence and making risky decisions safely.
Note2 Feb 2024
Staffing levels consistently met people's needs, with robust recruitment procedures including criminal record and reference checks.
Note2 Feb 2024
Registered manager ensured staff were trained to manage medicines safely, with medication-specific care plans and risk assessments in place.