YourLife(Ponteland)

Newcastle Upon Tyne, NE20 · Established 05/0 · Operated by Yourlife Management Services Limited

A CQC-regulated home-care provider serving Newcastle Upon Tyne, registered since 05/0. Rated Good at its most recent CQC inspection (Aug 2023).

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What the CQC found

The five questions inspectors ask, and how YourLife(Ponteland) scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Effective partnership working with other agencies evidenced in care plans and professional questionnaires.”
CQC inspection report, Jul 2023

“Strong leadership with positive feedback from people, families, and external professionals including district nurses and physiotherapists.”
CQC inspection report, Jul 2023

“Lessons learned from accidents and incidents were analysed and cascaded to staff through face-to-face meetings.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
YourLife (Ponteland) was rated Good overall following a May 2023 inspection of the Safe and Well-Led key questions, with both retaining their previous Good ratings. Recommendations were made regarding medication record-keeping and recruitment documentation, th…
Jan 2021
Not rated
Aug 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What YourLife(Ponteland) does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE20 9UH in Newcastle Upon Tyne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE20

Comparable agencies nearby

Northumbria Supported Living Service

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Registered manager: Calvert, Jennifer

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