Laniwyn Care Services

Hitchin, SG5 · Established 12/1

A CQC-regulated home-care provider serving Hitchin, registered since 12/1. Rated Requires improvement at its most recent CQC inspection (Oct 2023).

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What the CQC found

The five questions inspectors ask, and how Laniwyn scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The provider worked in partnership with local authority and health professionals.”
CQC inspection report, Jul 2023

“Staff spoke positively about management; regular team meetings were held to ensure good communication.”
CQC inspection report, Jul 2023

“The registered manager demonstrated responsiveness to inspection findings, implementing changes immediately including suspending new care packages.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Requires improvement
Laniwyn Care Services received an overall rating of Requires Improvement following a focused inspection of Safe and Well-Led, driven by concerns over generic and inaccurate care plans, retrospective record-keeping, and absent provider-level audits, constitutin…
Oct 2022
Good
Laniwyn Care Services improved from Requires Improvement to Good overall, with Safe and Well-led both improving to Good due to better risk management, recruitment, governance and a new manager driving quality assurance. Minor areas for development remain aroun…
Feb 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Laniwyn does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SG5 1EH in Hitchin. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SG5

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