Operated by Mr Frederick John Eaton

Meadow Court

Not RatedHome care · Taunton

CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

30 findings

Note2 Feb 2023
Ensuring consent to care and treatment in line with law and guidance
Note2 Feb 2023
Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
Note2 Feb 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note2 Feb 2023
Staff support: induction, training, skills and experience
Note2 Feb 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note2 Feb 2023
Staffing levels were adequate and recruitment checks including DBS were carried out safely.
Note2 Feb 2023
People were encouraged to try new activities and pursue interests to enhance their quality of life.
Note2 Feb 2023
Infection prevention and control measures were effective and policies were up to date.
Note2 Feb 2023
Staff worked effectively with external professionals to meet people's health and social care needs.
Note2 Feb 2023
Open and inclusive culture with people and staff feeling comfortable to raise concerns with management.
Note2 Feb 2023
People were supported in the least restrictive way possible with appropriate Mental Capacity Act authorisations in place.

Note2 Feb 2023
Preventing and controlling infection
Note2 Feb 2023
Staffing and recruitment
Note2 Feb 2023
Systems and processes to safeguard people from the risk of abuse
Note2 Feb 2023
Using medicines safely
Note2 Feb 2023
Assessing risk, safety monitoring and management; Learning lessons when things go wrong

Note2 Feb 2023
Engaging and involving people using the service, the public and staff; Working in partnership with others
Note2 Feb 2023
How the provider understands and acts on the duty of candour
Note2 Feb 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note2 Feb 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info