Good

Home Instead

Darlington, DL1 · Established 03/0 · Operated by Darlington Home Care Ltd

A CQC-regulated home-care provider serving Darlington, registered since 03/0. Rated Good at its most recent CQC inspection (24/04/2018).

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What the CQC found

The five questions inspectors ask, and how Home scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Compassionate staff support initiatives and regular rewards for staff dedication.”
CQC inspection report, Jul 2023

“Provider supported wider sector by providing dementia care training to staff of other local care providers.”
CQC inspection report, Jul 2023

“Award-winning service, in top 20 recommended care providers in the North East for over 10 years.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
Home Instead Darlington received an overall Good rating across the two inspected key questions (Safe and Well-Led), with no regulatory breaches identified. The service was distinguished by an exceptionally person-centred culture, robust governance, and consist…
Oct 2021
Not rated
Jan 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Home does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DL1 1RW in Darlington. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DL1

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