Note26 Jan 2022
Provider had measures in place to mitigate risks associated with COVID-19 related staff pressures
Note26 Jan 2022
Service met the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19
Note26 Jan 2022
Environment was clean and hygienic with regular cleaning schedules for high contact areas
Note26 Jan 2022
PPE stations available throughout the service with sufficient stocks
Note26 Jan 2022
Staff understood and followed robust infection prevention and control procedures including PPE use
Note26 Jan 2022
People were supported to visit friends and family and receive visitors safely
Note26 Jan 2022
Staff and people followed robust COVID-19 testing in line with current government guidance
minorinfection_control26 Jan 2022
some chair covers on dining chairs were ripped and chairs required re-covering. Additionally, flooring in the dining room required replacement.
Note30 Oct 2021
Previous breaches of regulations 9, 13, 17 and 18 all remediated at this inspection
Note30 Oct 2021
Effective quality assurance system and continuous improvement plan in place
Note30 Oct 2021
People supported to maintain independence, community access, and social relationships
Note30 Oct 2021
Accessible information standards met with easy-read documents and communication needs recorded in care plans
Note30 Oct 2021
Registered manager demonstrated effective incident learning, e.g. updating induction training after a medical device detachment incident with no recurrence
Note30 Oct 2021
Strong multi-agency working with GPs, district nurses, physiotherapists, speech and language therapists, and day centres
Note30 Oct 2021
Care plans were comprehensive, personalised, and regularly updated to reflect changing needs
Note30 Oct 2021
Provider resolved previous safeguarding breach by supporting a person to move to more suitable accommodation, improving safety and wellbeing for all residents