Link Medical Staffing Solutions Ltd Haverhill Branch

Haverhill, CB9 · Established 22/0 · Operated by Link Medical Staffing Solutions Ltd

A CQC-regulated home-care provider serving Haverhill, registered since 22/0. Rated Requires improvement at its most recent CQC inspection (Apr 2023).

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What the CQC found

The five questions inspectors ask, and how Link scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People spoke positively about the care received; one said 'They are very good, and I would highly recommend the company.'”
CQC inspection report, Apr 2023

“Improvements in timely referrals to healthcare professionals since last inspection.”
CQC inspection report, Apr 2023

“Each person using the service had a care plan in place developed following an assessment of needs.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Requires improvement
Link Medical Staffing Solutions Ltd Haverhill Branch received an overall rating of Requires Improvement at this focused inspection, with Good for Safe but continued Requires Improvement for Effective and Well-Led. Key concerns include a continued breach of Reg…
Sept 2022
Requires improvement
This focused follow-up inspection found the provider had met the previous warning notice on infection control and recruitment but remained in breach of Regulations 12 and 17 due to incomplete care plans, weak risk assessments and ineffective governance/auditin…
Oct 2021
Not rated
Jan 2020
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Link does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CB9 8PP in Haverhill. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CB9

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