Flexserve UK Limited

Barnet, EN4 · Established 2017

A CQC-regulated home-care provider serving Barnet, registered since 2017. Rated Requires improvement at its most recent CQC inspection (Jan 2023).

What the CQC found

The five questions inspectors ask, and how Flexserve scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

“The service sought regular feedback from people and relatives through satisfaction questionnaires.”
CQC inspection report, Mar 2023

“Staff wore appropriate personal protective equipment and infection control policies were in place.”
CQC inspection report, Mar 2023

“People and their relatives were overall satisfied with the care received, praising staff as kind and caring.”
CQC inspection report, Mar 2023

Inspection history

Mar 2023
Requires improvement
Flexserve UK Limited received an overall rating of Requires Improvement, with breaches of Regulation 17 (Good Governance) and Regulation 19 (Fit and Proper Persons Employed) identified due to ineffective quality assurance systems and unsafe recruitment practic…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at EN4 9EB in Barnet. Service area not formally published; we recommend asking the agency directly when requesting a quote.

EN4

Comparable agencies nearby

Not rated0.8 km awayBarnet

Registered manager: Nana, Yvette

Insufficient evidence to rate1.1 km awayEnfield

Registered manager: Otoo, Angelina

Good1.1 km awayEnfield

We'll contact them with your needs and bring back the answer. Free, no commitment.