Solihull Care Ltd - 2Care4You Home & Community Care

Solihull, B92 · Established 19/0 · Operated by Solihull Care Limited

A CQC-regulated home-care provider serving Solihull, registered since 19/0. Rated Good at its most recent CQC inspection (Jan 2019).

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What the CQC found

The five questions inspectors ask, and how Solihull scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Annual quality questionnaires were sent to gather people's views on the service.”
CQC inspection report, Oct 2021

“The registered manager had identified improvement areas and implemented an action plan.”
CQC inspection report, Oct 2021

“A book of remembrance and staff attendance at funerals demonstrated compassionate culture.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Solihull Care Limited was rated Requires Improvement overall at its first inspection, with a breach of Regulation 17 (Good Governance) due to ineffective quality monitoring systems, absence of provider-level audits, poor incident learning, and inadequate staff…
Nov 2019
Good
Solihull Care Limited improved from Requires Improvement to Good overall, with safe, effective, caring and responsive domains all rated Good following remediation of previous breaches. Well-led remains Requires Improvement due to the provider's continued lack…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Solihull does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B92 7HP in Solihull. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B92

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