Lotus Home Care Wakefield

Wakefield, WF1 · Established 12/0 · Operated by Lotus Home Care Limited

A CQC-regulated home-care provider serving Wakefield, registered since 12/0. Rated Good at its most recent CQC inspection (17/03/2025).

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What the CQC found

The five questions inspectors ask, and how Lotus scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager was aware of duty of candour regulatory requirements.”
CQC inspection report, Jun 2024

“The service worked with a range of professionals, commissioners and other organisations.”
CQC inspection report, Jun 2024

“PPE supplies were adequate and available for staff to collect from the office.”
CQC inspection report, Jun 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2025
Not rated
This assessment took place between 19 January 2025 and 11 February 2025. Lotus Home Care Wakefield is a domiciliary care agency providing personal care services to people in their own homes. During this assessment we looked at 17 quality statements. The servic…
Jun 2024
Inadequate
Lotus Home Care Wakefield was rated Inadequate following a focused inspection triggered by complaints about care needs and late calls, with breaches found across safe care and treatment, staffing, and good governance regulations resulting in warning notices. W…
Jun 2024
Requires improvement
Lotus Home Care Wakefield improved from Inadequate to Requires Improvement, resolving breaches of Regulations 17 and 18, but remained in breach of Regulation 12 due to inadequate risk assessments for moving and handling, bed rails, choking, and catheter care.…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Lotus does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WF1 5PQ in Wakefield. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WF1

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