Winsor Care Services

Addlestone, KT15 · Established 03/1 · Operated by Winsor Care Services Limited

A CQC-regulated home-care provider serving Addlestone, registered since 03/1. Rated Requires improvement at its most recent CQC inspection (Nov 2024).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Winsor scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Infection prevention and control practices were found to be satisfactory, with appropriate use of PPE.”
CQC inspection report, Oct 2025

“Staff demonstrated good understanding of safeguarding principles and their individual responsibilities.”
CQC inspection report, Oct 2025

“People were supported to eat and drink well, with staff cooking personalised meals and encouraging nutrition.”
CQC inspection report, Oct 2025

Inspection history

The trajectory matters as much as the latest rating.

Oct 2025
Inadequate
Winsor Care Services received an overall Inadequate rating and was placed in special measures following repeated, unresolved breaches of regulations across safe care, safeguarding, governance, medicines management, and person-centred care first identified at t…
Jun 2024
Not rated
Date of assessment 13 Mar to 19 Mar 2024 Winsor Care Services is a domiciliary care service providing personal care to people living in their own homes. At the last inspection we found 5 breaches. This assessment was carried out to revisit those concerns and d…
Mar 2023
Requires improvement
Winsor Care Services received nine regulatory breaches across safe care, recruitment, staffing, person-centred care, governance and duty of candour, with a warning notice issued for Good Governance following repeated failure to act on prior inspection findings…
Mar 2023
Requires improvement
Winsor Care Services received a Requires Improvement rating following a focused inspection in March–April 2021, with two breaches of regulation identified: Regulation 12 (safe care and treatment) due to inconsistent risk assessments, medication management fail…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Winsor does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT15 1QJ in Addlestone. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT15

Comparable agencies nearby

Caremaid Services Limited

Good1.5 km awaySurrey

Registered manager: Kamusiime, Winnie

Bluebird Care (Elmbridge & Runnymede)

Run by V&J Billington Limited

Good1.5 km awaySurrey

Registered manager: Ginn, Kayley

Passion Recruitment Agency

Run by Passion Recruitment Agency Limited

Requires improvement2.0 km awaySurrey

Registered manager: Rani, Sonia

Like the look of Winsor? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →