Good

Inna Care

Romford, RM1 · Established 08/0 · Operated by Inna Care Ltd

A CQC-regulated home-care provider serving Romford, registered since 08/0. Rated Good at its most recent CQC inspection (Dec 2025).

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What the CQC found

The five questions inspectors ask, and how Inna scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Quality assurance had improved, with regular spot checks and audits covering medicines, staff files, IPC and dignity.”
CQC inspection report, Oct 2023

“People and relatives were complimentary about the kindness and quality of care staff.”
CQC inspection report, Oct 2023

“Lessons were learned from incidents; accident and incident forms were completed and discussed in meetings.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Sept 2025
Not rated
This responsive assessment was carried out to check if the service had made improvements since our last inspection. Inna Care Ltd provides care and support to people living in their own home. Not everyone using Inna Care Ltd received regulated activity; the CQ…
Oct 2023
Requires improvement
Inna Care remains rated Requires Improvement overall, retaining this rating for a consecutive inspection, with an ongoing breach of Regulation 18 due to care visits not always being on time or delivered by the correct number of staff. Significant improvements…
Mar 2023
Requires improvement
Inna Care, a domiciliary care agency in Havering, was rated Requires Improvement overall following a focused August 2022 inspection, with breaches identified across six regulations including staffing, fit and proper persons, safe care and treatment, person-cen…
May 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Inna does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM1 1QX in Romford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM1

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