Requires improvement

YourLife (Sidcup)

Sidcup, DA14 · Established 20/0 · Operated by Yourlife Management Services Limited

A CQC-regulated home-care provider serving Sidcup, registered since 20/0. Rated Requires improvement at its most recent CQC inspection (31/08/2022).

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What the CQC found

The five questions inspectors ask, and how YourLife scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Good infection control practices with staff using PPE appropriately”
CQC inspection report, Sept 2022

“Effective complaints system in place and registered manager described as approachable and supportive”
CQC inspection report, Sept 2022

“Staff were kind, caring and treated people with dignity and respect”
CQC inspection report, Sept 2022

Inspection history

The trajectory matters as much as the latest rating.

Sept 2022
Requires improvement
YourLife (Sidcup) was rated Requires Improvement overall, with three breaches of regulation identified relating to safe care and treatment, fit and proper persons employed, and good governance. Accidents and incidents were not effectively managed, recruitment…
Aug 2022
Requires improvement
YourLife (Sidcup) was rated Requires Improvement overall, with safe and well-led both Requires Improvement due to incomplete risk assessments and the provider's failure to notify safeguarding authorities and CQC of two medicines incidents. Effective, caring an…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What YourLife does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DA14 4EF in Sidcup. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DA14

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