South Western Care Services

Helston, TR13 · Established 07/0 · Operated by Mrs Tracey Marie Thorpe

A CQC-regulated home-care provider serving Helston, registered since 07/0. Rated Good at its most recent CQC inspection (13/11/2019).

What the CQC found

The five questions inspectors ask, and how South scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Registered manager appointed since last inspection, providing stable and transparent leadership.”
CQC inspection report, Oct 2021

“Effective partnership working with health and social care professionals to prevent deterioration and self-neglect.”
CQC inspection report, Oct 2021

“Strong quality assurance systems including quarterly telephone surveys and daily record audits.”
CQC inspection report, Oct 2021

Inspection history

Oct 2021
Good
South Western Care Services improved from Requires Improvement to Good across all five key questions at this October 2019 inspection, having successfully remediated prior regulatory breaches in recruitment, complaints handling, and governance. The service demo…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at TR13 0LW in Helston. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TR13

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