J.C.Michael Groups Ltd Basildon

Basildon, SS14 · Established 21/0 · Operated by J.C.Michael Groups Ltd

A CQC-regulated home-care provider serving Basildon, registered since 21/0. Rated Good at its most recent CQC inspection (30/09/2025).

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What the CQC found

The five questions inspectors ask, and how J.C.Michael scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The provider used an electronic call monitoring system and conducted monthly medicines audits.”
CQC inspection report, Sept 2023

“Staff felt supported in their roles and were comfortable raising concerns with their manager.”
CQC inspection report, Sept 2023

“Staff completed infection prevention and control training and appropriate PPE was available.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Sept 2025
Not rated
We carried out this assessment between 29 July 2025 and 08 August 2025. J.C.Michael Group Ltd Basildon is a domiciliary care agency providing personal care to people living in their own homes. The service provides personal care and support for older people, yo…
Sept 2023
Requires improvement
J.C.Michael Groups Ltd Basildon received a Requires Improvement rating following a focused inspection of Safe and Well-led, driven by concerns over ineffective safeguarding processes and poor governance, including breaches of Regulations 13 and 17. While staff…
Sept 2019
Not rated
Oct 2018
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What J.C.Michael does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SS14 1ET in Basildon. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SS14

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