Bluebird Care (Merton)

Mitcham, CR4 · Established 09/0 · Operated by Aquahigh Limited

A CQC-regulated home-care provider serving Mitcham, registered since 09/0. Rated Good at its most recent CQC inspection (Feb 2026).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Consent was sought in line with MCA principles and capacity assessments were completed where required.”
CQC inspection report, Oct 2021

“People were supported to access healthcare professionals and maintain balanced diets reflecting personal preferences.”
CQC inspection report, Oct 2021

“Complaints were investigated and responded to appropriately and in a timely manner.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
Date of Assessment: 12 to 28 January 2026. This assessment was prompted by a review of the information we held about this service and when the service was last inspected. Bluebird Care (Merton) provides care and support to people living in their own homes, inc…
Oct 2021
Requires improvement
Bluebird Care (Merton) was rated Requires Improvement overall at its August 2018 inspection, with a breach of Regulation 17 due to ineffective governance systems failing to identify trends, drive timely improvements, or ensure care plans and end-of-life discus…
Oct 2021
Good
Bluebird Care (Merton) improved from Requires Improvement to Good overall, having remedied a previous breach of Regulation 17 by strengthening governance, audit analysis and continuous learning systems. All five key questions were rated Good, with people and r…
Jan 2021
Good
Bluebird Care (Merton) received a Good rating across all five key questions at its January 2015 announced inspection, with 60 adults receiving personalised domiciliary care. The service demonstrated strong safeguarding, staff training, person-centred care plan…
Jan 2021
Good
Bluebird Care (Merton) received a Good rating across all five key questions at its announced inspection on 17 December 2015, with no regulatory breaches identified. The service demonstrated strong person-centred care, effective governance and quality assurance…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CR4 3FH in Mitcham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CR4

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