J.C.Michael Groups Ltd Hackney

London, E8 · Established 10/0 · Operated by J.C.Michael Groups Ltd

A CQC-regulated home-care provider serving London, registered since 10/0. Rated Requires improvement at its most recent CQC inspection (Jun 2023).

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What the CQC found

The five questions inspectors ask, and how J.C.Michael scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive culture with staff feeling respected, supported and able to raise concerns openly.”
CQC inspection report, Apr 2023

“Safe recruitment practices with DBS checks and references in place.”
CQC inspection report, Apr 2023

“Provider worked collaboratively with health care professionals and the local authority.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Requires improvement
J.C. Michael Groups Ltd Hackney is rated Requires Improvement overall, with persistent issues around staff lateness, short visits, and inconsistent communication with people and families undermining safety and governance. Strengths were found in medicines mana…
Nov 2019
Not rated
Jun 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What J.C.Michael does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at E8 4DL in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

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