Abbey Care

Haywards Heath, RH16 · Established 31/0 · Operated by 3 F International Limited

A CQC-regulated home-care provider serving Haywards Heath, registered since 31/0. Rated Good at its most recent CQC inspection (Nov 2018).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Abbey scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Culturally competent care including picture/phonetic communication charts and ethnicity-matched carers”
CQC inspection report, Jan 2020

“Strong leadership with a hands-on registered manager highly regarded by both staff and people using the service”
CQC inspection report, Jan 2020

“Positive end of life care with a health care professional stating 'I always pray that they have got space because I know they are reliable'”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Abbey Care is rated Good overall, with staff consistently praised for their kindness, skill and personalised approach across all domains. The sole area requiring improvement is record keeping, as the transition to a new electronic care planning system had left…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Abbey does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RH16 4LA in Haywards Heath. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH16

Comparable agencies nearby

Classic Care Services Limited

Good1.1 km awayWest Sussex

Registered manager: Allan, Caroline

Hurst Place

Run by Anchor Hanover Group

Good1.1 km awayWest Sussex

Registered manager: Stiles, Karen

Esme Blake Care Services

Run by Esme Blake Care Services Limited

Not rated1.4 km awayWest Sussex

Registered manager: Randall-Vaughan, Stephanie

Like the look of Abbey? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →