Requires improvement

Angila Care Ltd

Keighley, BD21 · Established 20/0

A CQC-regulated home-care provider serving Keighley, registered since 20/0. Rated Requires improvement at its most recent CQC inspection (Jul 2023).

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What the CQC found

The five questions inspectors ask, and how Angila scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider responded promptly to inspection findings and demonstrated commitment to continuous improvement.”
CQC inspection report, Jul 2023

“Staff felt valued and proud to work for the service; positive culture reported by both staff and people using the service.”
CQC inspection report, Jul 2023

“Effective infection prevention and control measures were in place with staff trained and equipped with PPE.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Requires improvement
Angila Care Ltd improved from Inadequate to Requires Improvement following a focused inspection of Safe and Well-led domains, exiting Special Measures, but remained in breach of Regulations 17 and 19 due to ineffective governance oversight and unsafe recruitme…
Nov 2022
Inadequate
Angila Care Ltd was rated Inadequate overall following a focused inspection of Safe and Well-led, with multiple regulatory breaches covering medicines management, safeguarding, staffing, recruitment, and governance. The service was placed in special measures d…
Oct 2020
Insufficient evidence to rate
This was the first inspection of Angila Care Ltd t/a Fisher Healthcare since registration in July 2017; with only one person receiving care, insufficient evidence was available to award quality ratings across all five key questions. Key concerns noted were the…
Aug 2019
Requires improvement
Angila Care Ltd was rated Requires Improvement overall following inspections in May–July 2019, with breaches of Regulation 12 (safe medicines management) and Regulation 17 (good governance) identified. While staff were caring and people's outcomes were general…