Operated by Mr & Mrs S Wortley

Wisteria Care

GoodRated 5 Sept 2018Home care · Gillingham

CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note30 Oct 2021
Open, supportive leadership culture with accessible registered manager and low staff turnover sentiment
Note30 Oct 2021
Strong multi-agency working and responsiveness to health professionals' queries
Note30 Oct 2021
Effective use of electronic systems for real-time communication of care changes and concerns
Note30 Oct 2021
Positive behaviour support plans in place and up to date for people with behaviours that challenge
Note30 Oct 2021
Robust safeguarding culture with regular team meeting discussions and staff confident in raising concerns
Note30 Oct 2021

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Run by Natura Care Solutions Limited

Good1.4 km awayDorset

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