Kensa Health Home Care - Bournemouth

Bournemouth, BH1 · Established 03/0 · Operated by Solutions24 Limited

A CQC-regulated home-care provider serving Bournemouth, registered since 03/0. Rated Good at its most recent CQC inspection (May 2023).

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What the CQC found

The five questions inspectors ask, and how Kensa scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Effective collaboration with GPs, occupational therapists and social workers to support people's health outcomes”
CQC inspection report, Apr 2024

“Open, positive culture with strong communication to relatives and staff confident to raise concerns with management”
CQC inspection report, Apr 2024

“Governance systems improved with range of audits providing clear oversight; no longer in breach of Regulations 12 or 17”
CQC inspection report, Apr 2024

Inspection history

The trajectory matters as much as the latest rating.

Apr 2024
Good
CareService24 improved from Requires Improvement to Good across Safe, Effective and Well-led following a focused inspection on 16–20 June 2023, having addressed previous breaches of Regulations 12 and 17. People and relatives consistently reported feeling safe…
Jan 2022
Not rated
Oct 2021
Not rated
Jan 2020
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Kensa does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BH1 3LB in Bournemouth. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BH1

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