Superb Healthcare

Reading, RG30 · Established 11/0 · Operated by Superb Healthcare Limited

A CQC-regulated home-care provider serving Reading, registered since 11/0. Rated Requires improvement at its most recent CQC inspection (Mar 2023).

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What the CQC found

The five questions inspectors ask, and how Superb scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive workplace culture with staff feeling valued and comfortable raising concerns.”
CQC inspection report, Jun 2023

“Staff received effective induction, training, supervision and appraisal, and felt well supported by an approachable management team.”
CQC inspection report, Jun 2023

“Accidents and incidents were recorded, analysed and used to update risk assessments and drive learning.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Requires improvement
Superb Healthcare was rated Requires Improvement overall at its May 2023 inspection, with four regulatory breaches identified covering staffing (Reg 18), consent (Reg 11), person-centred care planning (Reg 9) and good governance (Reg 17). Caring was rated Good…
Jan 2020
Good
Superb Healthcare Ltd was rated overall Good at its first inspection in July 2018, with Good ratings across four of five domains. The Requires Improvement rating for Safe reflected variable risk assessment detail, incomplete employment history records, and ins…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Superb does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RG30 6BU in Reading. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RG30

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