Bluebird Care Ferndown

Ferndown, BH22 · Established 04/0 · Operated by iCAPS Enterprises Limited

A CQC-regulated home-care provider serving Ferndown, registered since 04/0. Rated Good at its most recent CQC inspection (24/08/2019).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“99% of people stated they were happy with the service in the annual quality survey.”
CQC inspection report, Jun 2023

“Positive and open leadership culture with staff describing the service as supportive and family-like.”
CQC inspection report, Jun 2023

“Strong partnership working with health and social care professionals, including use of Care Passports.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Good
Bluebird Care Ferndown improved from its previous Requires Improvement rating to Good across all five key questions at this August 2019 inspection, demonstrating sustained progress in care planning, governance, and leadership. The sole area for development was…
Jun 2023
Requires improvement
Bluebird Care Ferndown was rated Requires Improvement overall at its first inspection in June 2018, with Safe, Effective and Caring rated Good but Responsive and Well-Led requiring improvement. Key shortfalls centred on non-personalised care plans that failed…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BH22 9AT in Ferndown. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BH22

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