Real Life Options - Yorkshire

Leeds, LS11 · Established 14/0 · Operated by Real Life Options

A CQC-regulated home-care provider serving Leeds, registered since 14/0. Rated Requires improvement at its most recent CQC inspection (Aug 2023).

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What the CQC found

The five questions inspectors ask, and how Real scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The provider worked in partnership with community health and social care professionals evidenced in care plans.”
CQC inspection report, Jun 2023

“People were supported to have choice and control, including personalising their living spaces.”
CQC inspection report, Jun 2023

“The registered manager promoted an open and inclusive culture and demonstrated a good understanding of duty of candour.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Requires improvement
Real Life Options - Yorkshire was rated Requires Improvement overall following a January 2023 inspection, with breaches of Regulation 17 (Good Governance) and Regulation 18 (Staffing) identified. Key concerns included unmonitored late calls, heavy reliance on…
Oct 2021
Good
Real Life Options - Yorkshire was rated Good across all five key questions at its first CQC inspection in June–July 2018, demonstrating person-centred care, strong safeguarding practice, and an open management culture. Minor improvements were identified around…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Real does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LS11 7HL in Leeds. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LS11

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