Amicable Care Ltd

Carlisle, CA2 · Established 21/0

A CQC-regulated home-care provider serving Carlisle, registered since 21/0. Rated Requires improvement at its most recent CQC inspection (13/02/2025).

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What the CQC found

The five questions inspectors ask, and how Amicable scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People reported good communication with management; one person said 'If I contact them, I get satisfaction right away.'”
CQC inspection report, Nov 2023

“The service worked alongside other health and social care professionals involved in people's care.”
CQC inspection report, Nov 2023

“Staff showed compassion and at times went above and beyond; people noted dignity and respect were upheld.”
CQC inspection report, Nov 2023

Inspection history

The trajectory matters as much as the latest rating.

Feb 2025
Not rated
Amicable Care Ltd is a domiciliary care service providing personal care to adults, including people with dementia or physical disabilities. At the time of this assessment, the service supported 26 people of whom 14 received support with personal care. CQC only…
Nov 2023
Inadequate
Amicable Care Ltd was rated Inadequate overall following a June–July 2023 inspection, with two regulatory breaches issued as warning notices covering unsafe medicines management (Regulation 12) and systemic governance failures (Regulation 17). Critical shortfa…
Oct 2018
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Amicable does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CA2 4NE in Carlisle. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CA2

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