Kadarcare Service Ltd

GoodRated 5 Jun 2023Home care · London

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

18 findings

Note6 May 2023
Positive feedback from local authority commissioners and health and social care professionals with no current concerns
Note6 May 2023
New electronic monitoring system introduced to track call attendance, care tasks completed, and real-time alerts for missed medicines
Note6 May 2023
Registered manager promoted open culture, duty of candour understood, and timely incident/accident reporting with lessons shared
Note6 May 2023
Medicines administered safely with senior staff monitoring records and competency assessments for all staff
Note6 May 2023
Safe recruitment processes including DBS checks, identity and right-to-work verification completed before employment
Note6 May 2023
Staff trained in safeguarding, medicines administration, moving and handling, and infection control with annual updates
Note6 May 2023
People felt safe with staff and reported regular, punctual carers with positive relationships

Note6 May 2023
Continuous learning and improving care; Working in partnership with others
Note6 May 2023
Engaging and involving people using the service, the public and staff
Note6 May 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note6 May 2023
How the provider understands and acts on the duty of candour
Note6 May 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering