St Micheal Care Limited t/a HomeInstead Senior Care

London, W4 · Established 06/0 · Operated by St Micheal Care Limited

A CQC-regulated home-care provider serving London, registered since 06/0. Rated Outstanding at its most recent CQC inspection (Nov 2023).

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What the CQC found

The five questions inspectors ask, and how St Micheal Care Limited t/a HomeInstead Senior Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Outstanding

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Outstanding

Services are tailored to people's needs.

Well-led

Outstanding

Leadership and culture support quality care.

In their own words: what inspectors said

“Sensitive, culturally competent end-of-life care, including matching care workers by country of origin, language and religious needs.”
CQC inspection report, Aug 2023

“Robust governance including daily office briefings, regular audits, complaints learning, duty of candour awareness and responsive incident management.”
CQC inspection report, Aug 2023

“Registered manager, a qualified nurse with management qualifications, highly regarded by people, families, staff and external professionals since 2011.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Outstanding
St Micheal Care Limited t/a HomeInstead Senior Care achieved an Outstanding overall rating at its July 2023 inspection, improving from Good in 2019, with Outstanding ratings across Effective, Responsive and Well-led domains. The service demonstrated exceptiona…
Jan 2020
Not rated
Aug 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What St Micheal Care Limited t/a HomeInstead Senior Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at W4 3HR in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

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