Ease Healthcare Ltd

GoodRated 29/08/2018Home care · Sheffield

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note29 Jan 2020
Care plans were individual, regularly reviewed, and included cultural, religious, and health needs
Note29 Jan 2020
Strong quality assurance processes including care plan audits, MAR audits, spot checks, and monthly feedback forms
Note29 Jan 2020
Innovative 'out of the box thinking' approach to personalised wellbeing promoted person-centred care
Note29 Jan 2020
Highly approachable and visible registered manager praised by people, relatives, staff, and stakeholders alike
Note29 Jan 2020
Regular supervision, induction shadowing, and a comprehensive training matrix ensured staff competency
Note29 Jan 2020
Thorough staff recruitment procedures including DBS checks, two references, and proof of identity
Note29 Jan 2020
Robust medicines administration records and monthly MAR audits demonstrated safe medicines management
Note29 Jan 2020
People consistently reported feeling safe and received a reliable, consistent service with no missed visits and familiar staff

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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