Shaftesbury Somerset

Taunton, TA2 · Established 09/0 · Operated by Livability

A CQC-regulated home-care provider serving Taunton, registered since 09/0. Rated Good at its most recent CQC inspection (Aug 2022).

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What the CQC found

The five questions inspectors ask, and how Shaftesbury scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Previous breaches of regulations 9, 11, 12, 13, 17 and 18 had all been resolved.”
CQC inspection report, Sept 2022

“Provider worked well in partnership with health, social care and housing organisations.”
CQC inspection report, Sept 2022

“Improved communication with relatives including regular updates and meetings.”
CQC inspection report, Sept 2022

Inspection history

The trajectory matters as much as the latest rating.

Sept 2022
Good
Livability Somerset improved from requires improvement to good overall, with previous breaches of regulations 9, 11, 12, 13, 17 and 18 now resolved. Well-led remained requires improvement as governance and oversight systems were not yet fully embedded, with st…
Feb 2022
Requires improvement
Livability Somerset, a supported living service for people with learning disabilities and autism, deteriorated from Good to Requires improvement following a focused inspection that identified breaches in risk management, safeguarding, staffing, MCA, person-cen…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Shaftesbury does

✓Homecare agencies
✓Community services - Learning disabilities

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TA2 7PU in Taunton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TA2

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