Operated by R Cadman

Your Life Your Home

GoodRated 6 Sept 2018Home care · Canterbury

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note25 May 2023
Positive duty of candour with notifications submitted to CQC and apologies given when things went wrong
Note25 May 2023
People supported to pursue personal goals such as obtaining a passport and voluntary work placements
Note25 May 2023
Provider engaged with national policy, attended care conferences and acted on previous CQC inspection findings
Note25 May 2023
Effective governance with weekly and monthly checks covering health and safety, medicines and staff training
Note25 May 2023
Strong person-centred culture with staff trained in BSL to support individual communication needs
Note25 May 2023
Consistent dedicated staff team recruited safely with people involved in the recruitment process
Note25 May 2023
People supported to self-administer medicines with competency monitoring and regular medicines audits by registered manager
Note25 May 2023
Environmental risk assessments completed and personal emergency evacuation plans provided in easy-to-read formats