Operated by A+bility Limited

A+bility

GoodRated 25/05/2018Home care · Stroud

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note25 May 2018
A provider development plan for 2017–2018 was in place with monitored completion of planned improvements.
Note25 May 2018
A registered manager was in post since June 2017, praised as 'excellent' and 'well managed' by stakeholders.
Note25 May 2018
Positive feedback from health and social care professionals praising responsiveness, thorough behaviour support plans and staff willingness to learn.
Note25 May 2018
Quality assurance visits covered documentation, healthcare, medicines and support delivery with action plans for any issues.
Note25 May 2018
People received personalised, responsive care with detailed support plans and one-page profiles.
Note25 May 2018
Staff received role-specific training including autism and diabetes, and described supervision sessions as useful.
Note25 May 2018
Medicines were managed safely with staff receiving training and competency checks before supporting people with medicines.
Note25 May 2018
People were safeguarded effectively; staff demonstrated clear knowledge of abuse reporting and whistleblowing procedures.