Browns Short Break Respite Limited

St Helens, WA9 · Established 31/0

A CQC-regulated home-care provider serving St Helens, registered since 31/0. Rated Good at its most recent CQC inspection (Apr 2020).

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What the CQC found

The five questions inspectors ask, and how Browns scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Accidents and incidents were recorded, reviewed and lessons learnt”
CQC inspection report, Oct 2021

“Regular safety checks were carried out on the environment and equipment”
CQC inspection report, Oct 2021

“The registered manager was approachable and responsive to inspection findings, taking immediate corrective action”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Browns Short Break Respite Limited was rated Good overall across all five key questions at its December 2019 inspection, with people and families reporting positive experiences and staff demonstrating person-centred values. Two recommendations were made regard…
Jan 2021
Good
Browns Short Break Respite Limited received a Good rating across all five key questions at its August 2015 announced inspection, demonstrating improvements since a previous inspection where regulations were not fully met. The service showed consistent strength…
Jan 2020
Good
Browns Short Break Respite Limited was rated Good across all five key questions at its March 2017 inspection, with 60 home care clients and two residential respite users receiving safe, person-centred support from well-trained staff. No regulatory breaches wer…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Browns does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WA9 1SF in St Helens. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WA9

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