Bluebird Care (Epsom, Kingston & Sutton)

Epsom, KT19 · Established 16/0 · Operated by Bayford New Horizons Limited

A CQC-regulated home-care provider serving Epsom, registered since 16/0. Rated Good at its most recent CQC inspection (Dec 2023).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Service worked in partnership with healthcare professionals, local authorities, and community organisations such as Age UK.”
CQC inspection report, Jul 2023

“Managers proactively engaged in professional networks and liaised with other registered managers to share learning.”
CQC inspection report, Jul 2023

“Provider engaged people, families and staff in care and service development, including use of a care app and regular surveys.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
Bluebird Care (Sutton) received an overall Good rating following a focused inspection of Safe and Well-led domains, with previous Good ratings carried forward for Effective, Caring and Responsive. Minor gaps in COVID-19 risk assessments, 'when required' medici…
Jan 2021
Not rated
Jan 2018
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT19 9AP in Epsom. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT19

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