Proper Care (Cornwall) Limited

Helston, TR13 · Established 27/0 · Operated by Proper Care (Cornwall) Ltd

A CQC-regulated home-care provider serving Helston, registered since 27/0. Rated Good at its most recent CQC inspection (28/03/2023).

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What the CQC found

The five questions inspectors ask, and how Proper scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Health and social care professionals praised the service's responsiveness and staff knowledge of clients.”
CQC inspection report, Mar 2023

“The service worked in accordance with MCA principles, respecting people's consent and choices including carer gender preferences.”
CQC inspection report, Mar 2023

“Accidents and incidents were appropriately documented, investigated and used for learning.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Proper Care (Cornwall) Limited improved from Requires Improvement to Good overall following a focused inspection of Safe, Effective and Well-led domains, having resolved previous breaches of Regulation 17 relating to governance, recruitment records and medicin…
Nov 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Proper does

✓Homecare agencies
✓Rehabilitation (illness/injury)

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TR13 0QD in Helston. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TR13

Comparable agencies nearby

Penhellis Community Care Limited

Good1.7 km awayCornwall

Registered manager: Frew, David

South Western Care Services

Run by Mrs Tracey Marie Thorpe

Good1.7 km awayCornwall

Registered manager: Bowden, Rosie

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