Triple Care Healthcare Services

Dorking, RH4 · Established 06/0 · Operated by Triple Care Healthcare Services Limited

A CQC-regulated home-care provider serving Dorking, registered since 06/0. Rated Good at its most recent CQC inspection (Nov 2019).

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What the CQC found

The five questions inspectors ask, and how Triple scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The service worked proactively with external agencies including the local authority to improve the service.”
CQC inspection report, Jan 2020

“Regular unannounced spot checks of staff skills were completed by senior staff.”
CQC inspection report, Jan 2020

“Complaints were recorded, investigated and responded to in line with the provider's policy.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Requires improvement
Triple Care Healthcare Services received an overall rating of Requires Improvement following its first inspection, with three regulatory breaches identified relating to consent and MCA compliance (Regulation 11), safe care and medicines management (Regulation…
Dec 2019
Good
Triple Care Healthcare Services improved from Requires Improvement to Good across all five key questions, having remediated prior breaches of Regulations 11, 12 and 17. The sole area for development was insufficient detail in end-of-life care plans regarding p…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Triple does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RH4 1SJ in Dorking. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH4

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