Helping Hands Weston Super Mare

Weston Super Mare, BS23 · Established 04/0 · Operated by Midshires Care Limited

A CQC-regulated home-care provider serving Weston Super Mare, registered since 04/0. Rated Good at its most recent CQC inspection (28/03/2023).

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What the CQC found

The five questions inspectors ask, and how Helping scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Spot checks carried out unannounced to verify safe delivery of care.”
CQC inspection report, Mar 2023

“Registered manager produced monthly quality and safety reports covering accidents, safeguarding, complaints and training needs.”
CQC inspection report, Mar 2023

“Staff demonstrated compassion, including staying beyond their allotted time to support people in distress.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Helping Hands Weston Super Mare achieved a Good rating across all five key questions at its March 2023 inspection, with people receiving safe, personalised care from trained and compassionate staff. Minor inconsistencies in rota communication and some gaps in…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Helping does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BS23 1TR in Weston Super Mare. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BS23

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