Better Home Care

Cambridge, CB23 · Established 2017

A CQC-regulated home-care provider serving Cambridge, registered since 2017. Rated Good at its most recent CQC inspection (May 2018).

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What the CQC found

The five questions inspectors ask, and how Better scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager fostered a culture of openness, whistleblowing support, and partnership working with external stakeholders.”
CQC inspection report, Oct 2021

“Strong quality assurance systems including spot checks, audits, supervisions, and satisfaction surveys.”
CQC inspection report, Oct 2021

“Electronic call monitoring system enabled prompt action on late or missed calls.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Better does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CB23 7QJ in Cambridge. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CB23

Comparable agencies nearby

Pride of care

Not rated4.1 km awayCambridgeshire

Caremark Cambridge and South Cambridgeshire

Good4.5 km awayCambridgeshire

Registered manager: Parnham, Jasmine

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