Good

Brand Healthcare

Rainham, RM13 · Established 04/0 · Operated by Brand Healthcare Services Ltd

A CQC-regulated home-care provider serving Rainham, registered since 04/0. Rated Good at its most recent CQC inspection (Nov 2019).

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What the CQC found

The five questions inspectors ask, and how Brand scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People and staff spoke positively about the registered manager as approachable and responsive.”
CQC inspection report, Jan 2020

“The service worked collaboratively with occupational therapy, speech and language therapy, and other professionals.”
CQC inspection report, Jan 2020

“Infection control measures were in place including use of gloves, aprons, and hand hygiene.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Requires improvement
Brand Healthcare received an overall rating of Requires Improvement at its first CQC inspection, with two regulatory breaches identified relating to safe care and treatment (Regulation 12) and good governance (Regulation 17). Key concerns included inadequate m…
Sept 2019
Good
Brand Healthcare achieved a Good rating across all five key questions at this September 2019 inspection, demonstrating full remediation of previous breaches of Regulations 12 and 17. The service was characterised by person-centred care planning, effective medi…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Brand does

✓Community services - Nursing
✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM13 8EU in Rainham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM13

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