Lotus Home Care, Rotherham

Rotherham, S63 · Established 06/0 · Operated by Lotus Home Care Limited

A CQC-regulated home-care provider serving Rotherham, registered since 06/0. Rated Requires improvement at its most recent CQC inspection (May 2023).

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What the CQC found

The five questions inspectors ask, and how Lotus scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager understood their regulatory responsibilities and acted on the duty of candour.”
CQC inspection report, Aug 2023

“Satisfaction surveys were conducted regularly and feedback used to drive improvements.”
CQC inspection report, Aug 2023

“The service operated within MCA principles with appropriate legal authorisations in place.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Requires improvement
Lotus Home Care Rotherham was rated Requires Improvement overall following a focused inspection of Safe and Well-led, driven by concerns about missed and late visits, staffing pressures, and management oversight. Improvements were underway at the time of inspe…
Aug 2018
Good
Lotus Home Care Rotherham received a Good rating across all five key questions on its first CQC inspection in June 2018, demonstrating safe medicines management, person-centred care planning, and a supportive, transparent leadership culture. Minor issues were…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Lotus does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at S63 7JZ in Rotherham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

S63

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